We have complied a list of frequently asked questions to assist you with online information.

If you have a question that you do not see answered here, please contact our Sales Representatives at

86-595-23555455 between
8:30 am and 6:30 pm, M-F or 9:30 am and 2:30 pm on Saturdays (Eastern time).
You may also e-mail: sales@jiadeli-ceramics.com

Do I have to own a business to purchase product from JIADELI?
Yes. JIADELI is a business-to-business wholesale supplier.

How do I place an online order?
JIADELI has taken every precaution to make your online ordering process trouble-free and convenient. The How To Order Online page will help you get started with your first online order. Click the How to Order Online page by clicking the highlighted words in this sentence or you may visit our Customer Service section and then click on How To Order Online.

How can I search for products on your web site?
There are a couple of different ways you can access products on our web site. First you may search by product number or keyword. Second, you may navigate by using the product categories listed at the left.

Can I track my online order once it has shipped?
Please be prepared to give us your customer number and the date you placed your order. Our Sales Representatives will be able to give you information on where your package is and when it will arrive.

Is there a minimum order requirement?
Yes, there is a $1500 minimum opening order requirement and $1000 minimum reorder. We also have minimum order quantity requirements.

minimum order quantity requirements:
Minimum order: 500PCS or 500SETS for one model.

What are your shipping methods?
If it is samples for you,We primarily ship all packages by air via United Parcel Service or FedEx. We have alternate shipping methods and rush delivery service available. Please call 86-595-23555455 to speak to a Sales Representative for more details.

Do you ship products outside the China?
Yes, we do offer shipment outside of the China. Please speak to our International Sales Representatives at 86-595-23555455 or email sales@jiadeli-ceramics.com for more details.

How can I pay for my order?
1) Credit Cards: VISA and MasterCard
2) T/T: 30% Deposit,balance by T/T
3) L/C at sight

Is this website secure?
You may be new to ordering via the Internet and you may be concerned about Internet privacy. We give you our assurance that you have nothing to be concerned about when ordering from our web site.

Our web site has security measures in place to protect all information given to us. We have an SSL (Secure Sockets Layer) connection to the area that asks you to input information such as your name, credit card number, etc. For more details, please see our Security and Privacy Policy.

I have a general question, how do I contact you?
You may contact us using one of the following options:

Telephone Numbers
Local: 86-595-23555455

Email:sales@jiadeli-ceramics.com

Gmail: jiadeliceramics@gmail.com

Skype:jiadeliceramics

Mailing Address
Huancheng East Road,Dehua,Quanzhou,Fujian

Chat online: pls click " " on the top to chat with us online.